Enki Medical Practice

Absolutely horrendous the reception team are rude and dismissive the medical secretary’s who triage your online forms redirect you to the pharmacy know full and well you need to see a GP. When you do see a GP they are so reluctant to help and prescribe it’s constant hard work nothing is simple. If you go to the surgery in the morning, you still won’t be seen. It is the worst it has been in years! More people than staff. They need to be shut down. Do not join this surgery you are better off paying and going private!

It's not good. It's difficult to get an appointment.

I wasn't waiting too long for the cardiology appointment here. I had an appointment previously and they invited me back to discuss the results. The staff were okay. The doctors these days look young folk but everyone has to learn in life. The appointment was good and doctor was very knowledgeable with excellent manners.

I had a referral from my GP to come to cardiology here. All has been okay here.

I phoned last week and they gave me an appointment for today which was fine for me. I asked for an appointment on a specific day and they did this. I found it quite easy.

They sent an appointment through very very quickly. They gave me a blood pressure machine for 24 hours and have asked me to come back to discuss the results.

They keep regular check ups after being referred from my GP to their cardiology. I have appointments every 6 months. They explain things well and answer all of my questions.

I came for a blood pressure machine after a check up at my own GP. I used the machine for 24 hours and then they called me back 3 weeks later for an appointment today to discuss the result probably. I'm not entirely sure but will find out.

Very poor service delivery. We are unable to get appointments to see our GP.

You try to call at 8am and wait for over an hour, then told no appointments. They tell you to use online services and still no appointments. Then appointments get cancelled without a reason.

When you go to the practice and speak to the reception staff you are met with frosty rude staff.