Reviews (115)

Very poor service delivery

August 1, 2024
Very poor service delivery. We are unable to get appointments to see our GP.
Anonymous

Can not get GP appointments

July 9, 2024
You try to call at 8am and wait for over an hour, then told no appointments. They tell you to use online services and still no appointments. Then appointments get cancelled without a reason.

When you go to the practice and speak to the reception staff you are met with frosty rude staff.
Anonymous

I can chat to them.

June 10, 2024
They're okay. They're alright. I can sit and chat with them. They are really good for me.
Anonymous

They are fine

June 10, 2024
They are fine. They monitored me for cardiology and then referred me on.
Anonymous

Rude receptionists, GPs rush you

June 10, 2024
They don't pick up the phones at all. Receptionists are very rude and unhelpful. The GPs don't listen and are always in a rush to see the next patient.
Anonymous

Good and listen when I use them

June 4, 2024
I have not used them much but they did get me a referral. They were good when I last used them. They listened to me.
Anonymous

no availability

May 10, 2024
One cannot get thru to make an appointment. been trying for a month.
Anonymous

No return call

April 24, 2024
I've phoned three Wednesday mornings now at 8am, supposed to call me back when I'm number one. Never called me back. Phoned later call can't be connected? Can't even leave a message on the app. What is going on ?
tracey glass

Satisfied with them.

April 3, 2024
I have relocated and changed my GP. They have been good. I am okay with them. The service is good. They're approachable and polite. They're alright. The doctor is good with communicating with me and even followed up. I am quite satisfied with them.
Anonymous

Absolutely perfect

April 3, 2024
Absolutely perfect. There's no issues with appointments and I've found them really good. I only really go for medication reviews which they do regularly and on time.
Anonymous

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Enki Medical Practice

Contact

0345 111 1319

Orsborn House
55 Terrace Road
Handsworth
Birmingham
West Midlands
B19 1BP

Location

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