Enki Medical Practice
Feedback Rating
Based on 115 reviews
Reviews (115)
Great midwife
February 7, 2024
The midwife here is great.
Difficult to get an appointment face to face
February 7, 2024
The midwife is great but getting a GP appointment is not so good. You ring at 8:00am and they make a decision whether you can see someone face to face which I don't agree with. You get through and often there are no appointments. The doctors are good and the nurses are great. Some of the receptionists are not compassionate and some come across rude and blunt. I was moved from another surgery but I wasn't told why.
Lovely staff but hard to get an appointment
February 7, 2024
It's not as easy as it was before. I don't get immediate reactions. They are short staffed but they just tell you to go to 111 or A&E. They offer a call back service but the call hours afterwards. The staff are really good when you get through to them and the doctors are good. It's just getting the appointment that is the issue. They have an online service but there were issues with it so I never used it again.
Always helpful
January 23, 2024
They have always been helpful and give me appointments when I need to see them.
Helpful GP, difficult to see them
January 23, 2024
It is very difficult to get an appointment but the GP is always very helpful.
I wouldn't bother
January 8, 2024
Terrible. I wouldn't bother. You can barely get appointments. When you do get one you think you are sitting in front of a doctor and it's a pharmacist. I was accused of stockpiling medication. They should inform you if you are seeing someone other than a doctor.
Nice and friendly staff
January 2, 2024
I had a cardiology appointment. The service was not bad. The staff there were nice and friendly.
Good doctors and nurses, rude receptionists.
November 30, 2023
The nurses and GP's are excellent but the reception staff are very rude and unhelpful.
Offered no support
November 16, 2023
I am meant to have an appointment with the mental health team here every 3 months. I turned up to my appointment and the doctor was on leave. They then gave me an appointment for next year. I asked if they could give me an earlier appointment and they said that they couldn't so no support has been offered.
bad service
November 8, 2023
Reception keeps harrassing patient into booking appointment at unsuitable times over phone when carer is engaged with duties.