Enki Medical Practice

I only registered with them the other day and it was easy. I'm finally getting my inhalers and medication. The doctors are sound, It's all good there.

Last seen 3 years ago, difficult to get an appointment since COVID. No help provided with my menopause not offered medication for it due to other medication I was on, but not offered an alternative.

Come out to me and did my covid vaccination. They organised everything. They were very, very good.

They're okay, every time I call them I'm waiting a long time for them to answer. I suffer with a skin condition and they said they would refer me to the hospital and I am yet to hear anything. Also, the doctor does not pronounce my name correctly even after correcting them and asking for it to be noted on my file. They don't have my next of kins details on the system after telling them the details several times.

They don't have appointments. I called them many times and they claim they don't have anything available. I called to book my daughter in and was given the same answer, no appointments were available.

It's a bit tedious. If I had a mobile they could do it over the phone. But I'm disabled so I shouldn't have to go to the surgery.

Long time it takes to get through. I went to the doctors with issues with my kidneys, he didn't know it was my kidneys. He just gave me ibuprofen. It didn't get any better so went to see another doctor and they said it was my kidneys. They referred me to the Rheumatology Clinic at City Hospital but it has taken a long time.

Sick of using phone running out of credit, can’t get an appointment so go down and make it known I need appointment.

Doctor ring me the other day to arrange a arthritis checkup. Rang my mobile and then house phone and booked me in for an appointment for next day. Not happy with the service waiting for a call back, not easy when waiting. They won’t give a time and difficult when you are working.

Don’t use it often. When I feel unwell I can’t get an appointment. Doctors are nice but it takes long to get an appointment with the doctor you want and can’t see them face to face.