Erdington GP Health & Wellbeing Centre

The appointment system is diabolical, you never get to see or speak to your assigned doctor. The phone lines are open a 8 am however you can never get an appointment and the que on the phone let's you know you have no chance of an appointment also. My last experience I had to call 101 for them to call the doctors as it was an emergency and I couldn't get an appointment.

I had my COVID-19 jab here. I just arranged it over the phone, no queue, no fuss.

Excellent service Always go the extra mile Doctored and the receptionists are very helpful.

Brilliant service. You don’t need an appointment, opens at 6:30 am. They are really good.

Walk in centre were really good when I went- they referred me to the Womens Hospital when they found out I was pregnant because I have health issues, Lupus.
I had to go to STD clinic to get my pregnancy tested at the walk in centre - not nice people- thinking I was there because I caught something - other than this walk in centre really good.

They don't answer the phones after 4pm on a Sunday

Normal GP appointments are never available, we have had to use this service quite a few times, last time was when my 6 yr old, hurt his neck in school, GP refused to see him so bought him here, less people here, didn't have to wait too long.

Always saying no appointment call tomorrow 8am. And they don't pickup phone for a long time if they pickup they say nothing today and no advance appointment . It's true anybody can try.

They always say call 8 am in the morning but they don't pickup the phone that time, hardly if you get the line they always say sorry fully booked, nothing for tomorrow no advance booking. Please change the system lots of people struggling.

Son had a horrible chest infection which needed a doctor to assess on Good Friday. If this service was not available he would have had to wait 4 days minimum before getting antibiotics... I am not prepared to go to A&E for this but would have had to if walk in centre wasn't there.