Good Hope Hospital
Feedback Rating
Based on 524 reviews
Reviews (524)
Faster and cleaner
November 6, 2023
A&E are faster than Heartlands. They staff are good, helpful and nice. Not as long waiting and it's cleaner.
I was discharged after 20 minutes.
November 1, 2023
I went to A&E with severe back pain. I waited for 20 minutes. The junior doctor examined me and said it was just a slipped disc, there was nothing to worry about and discharged me.
Waited 6 hours in pain.
November 1, 2023
I went to A&E and waited for 6 hours in pain before being seen.
Unconscious with staff walking around.
October 31, 2023
I was unconscious in bed at A&E and I woke up to all the staff walking around from my bed.
It was a difficult process after A&E
October 31, 2023
I fractured my wrist and went to A&E. It was very quick at A&E but the process after passing A&E was very difficult.
The blood test process works well.
October 30, 2023
Solihull hospital send controlled medication prescriptions to the hospital and I go and pick them up 2 days after the appointment. Blood tests are good as they are open from 9am to 4pm. You take a ticket from the machine and it works well. You can work it around work.
Wait is slow and incorrect details held.
October 26, 2023
I have been a few times and the staff are all fine. The wait is a bit slow. The plastic surgery department called me yesterday and gave us a cancellation appointment for today but when I got here they couldn't find my details on the system. They sorted it quickly as there was a wrong number on the letters to call. When I got through they said the number was incorrect but they had the correct number on the rest of the letters that they had sent.
Can't fault them, they're brilliant.
October 26, 2023
I've been coming to see lipids for years and they're brilliant. They're all brilliant. The consultant has a good manner. You can't fault them at all.
The staff are always good and seen quickly.
October 26, 2023
They have been great for both of us. Can't knock the NHS. My husband comes for lipids and I come for heart scans and monitor. All arranged through a medical assessment. Had a funny turn and ended up calling an ambulance because I have angina. They said it would be a long wait but Robert Peel hospital arranged a quicker one from there to Good Hope. I received very good care on the medical assessment unit. The wait then was for the consultant to discharge me but the tests were done quickly. The staff are always good.
First face to face since covid
October 26, 2023
I had appointment with the diabetic clinic and they referred on for blood tests. I haven't been waiting long. Its the first face to face appointment since covid as the appointment's have been over the phone. The staff are friendly.