Good Hope Hospital
Feedback Rating
Based on 525 reviews
Reviews (525)
First face to face since covid
October 26, 2023
I had appointment with the diabetic clinic and they referred on for blood tests. I haven't been waiting long. Its the first face to face appointment since covid as the appointment's have been over the phone. The staff are friendly.
Never have to wait too long. No fuss.
October 26, 2023
Always been very good. I've never had to wait too long. No fussing. We've done what we have needed to do and then gone. I come for dermatology and bloods. Appointments come through regularly and they send letters to my phone so they come straight away. I can also ring the doctors secretary and she is always helpful.
Given wrong medication for 6 months.
October 26, 2023
I had a procedure at QE and was told I would need a follow up with the consultant 6 weeks later. I ended up contacting the consultants secretary who is good but the appointment was a telephone conversation and it wasn't helpful as they hadn't heard from the consultant at the QE. As a result of that I was on the wrong medication for 6 months which made me very ill.
Staff have been brilliant.
October 26, 2023
The nurses are fantastic but parking is a nightmare. There communication about appointments has been great. They make an appointment before I leave and they send the confirmation by text. The plastic dressings department and wound therapy has been amazing. The staff have been brilliant. The one nurse has been amazing in particular.
Explanations need to be improved.
October 26, 2023
They are alright. They are quick. I came for a blood test and to see the MS clinic. Communication could be better. I feel like questions come across as intense and there is a lot of information. They don't explain clearly what it is and I have to google symptoms. The staff are very good.
Good information and well informed.
October 25, 2023
The neurologist does regular checks on my kidney stone. They give good information and they keep me well informed.
They kept an eye on my blood pressure.
October 25, 2023
I was taken there after a suspected stroke. They saw me quickly and did the relevant tests. They helped me and it turned out that it wasn't a stoke but monitored my blood pressure and it was very high and they said I would need to get an appointment with my GP within a few weeks of being discharged but I have struggled with my GP.
Easier to get to and they communicate well.
October 25, 2023
A&E is a bit better here, especially the waiting times and it is much easier to get to. The staff are really nice there too. You can wait some time but they let you know how long and they communicate with you.
Chaotic and poorly run.
October 24, 2023
A&E over there is chaotic and very poorly run and mismanaged. Nobody knows what they are doing.
Full car park and far away.
October 24, 2023
Good Hope won't do a CT scan they want to do the invasive procedure instead. The car park was full and it was a long way to drive
