Greenridge Surgery
Feedback Rating
Based on 58 reviews
Reviews (58)
Good online system for booking
May 28, 2025
Helpful and internet based as I usually book via internet and get a call back.
Good for kids but not so much adults
May 28, 2025
When it comes to children's appointments they're great but not so much for adults. It's too much hard work booking for myself. They're helpful with good communication.
Good availability
May 7, 2025
Good appointment availability all of the time. Very helpful GPs and reception team.
Don't agree with the triage system
May 7, 2025
Getting an appointment is effective however the triage system is concerning and not something agree with.
Same day appointments for kids
May 7, 2025
It's good, appointments are online and for the kids it's quicker. They get back to you the same day and even ask if you prefer a particular GP.
They can't do much
April 15, 2025
They arranged the referral to be put on the waiting list but they can't do much.
A good service
March 19, 2025
The service is good. Staff are very helpful. The doctors always call back and provide good support.
A good pharmacy here
March 11, 2025
The pharmacy in here is good. They get the medicines ready as soon as they receive the prescription. I did have an issue with the GP requesting too many medicines as I don't need them.
I have to fill in forms online now
March 11, 2025
Usually go in and make an appointment but now they send a text message and a link so you fill out a questionnaire. I asked them who looks at it and they said a doctor. They usually get back to you within 24 hours. I can be a pain sometimes or they will send a prescription without seeing me and send it to the pharmacy.
Can't get face to face appointments easily
February 4, 2025
Getting an appointment is a big challenge. They do give you phone appointments but I want to see my GP face to face which is very difficult now. You have to wait for a week at least.
