Greenridge Surgery
Feedback Rating
Based on 47 reviews
Reviews (47)
Give good information and are kind
May 11, 2023
Good practice so far. They see my children and I can get appointments easily. They give me good information and are kind.
Can never get through
March 23, 2023
Can never get through, especially when the little one is poorly. I end up using NHS-111. The surgery is awful.
answer machine says do not call the surgery
March 23, 2023
I rang to get an appointment the other day. Voice note on the answer machine says do not call the surgery and do not try coming to the surgery. Then called another time and they said temporarily closed. So had to call NHS111 to get help.
Can get appointment
March 23, 2023
Can get appointment, If not busy tell you to come in. Not happy with over the phone but they will see me face to face if I need it.
They are hard to get through on phone,
March 13, 2023
Alright, they are hard to get through on phone, you are in queue for long but once you get through they give me an appointment and do what they can over the phone or see you over the phone or face to face.
GP doesn't give appointments
February 17, 2023
GP doesn't give appointments. Fill in an online form and you might get a phone call, I can't answer my phone at work if they do though.
Very difficult to get through to the surgery.
January 25, 2023
Had to call many multiple times and hold for up to an hour to speak to anyone.
Average
November 29, 2022
Average – went in today to get medication and that went well. You used to be able to phone for medicines but now they say it’s online but I can’t do stuff with computers.
Hard to get on phones
June 24, 2022
Hard to get on phones. Can get appointments.
It is impossible to contact surgery by phone
December 1, 2021
It is impossible to contact surgery by phone. Unable to see doctor for almost a year.
