Hall Green Health

Awful experience. It is very hard to get an appointment and there is no proper communication from them. I have tried complaining to the manager but it was no use.

You can't book at the surgery anymore, everything is online and app. I can't use a smartphone.

They have always provided excellent care and support to me and my family.

You keep going through different channels and you can't get through to talk to someone. Then you don't speak to anyone medical you have to explain it to someone and they pass it on so you just don't know how much they are told. I want to get through to someone who knows what they're talking about. They have put me on repeat prescription that I don't need. Eventually after asking them they cancelled it. The GP blame the pharmacy and vice versa.

It used to be great but now only a designated GP works 1 morning a week so you have to see whoever is available. I tend to stay clear. They don't bother me so I don't bother them.

Very satisfied with the care and treatment provided over the years.

Good but I have problems with getting appointments. The staff are okay and helpful.

It's easy as you access it all online which works for me. I can get appointments when I need one and they give me one to work around university which is good.

They're okay and I can get appointments but they're usually on the phone which isn't always helpful when you need to be physically seen.

It's fine. I can get appointments and the GPs are helpful.