Handsworth Medical Practice
Feedback Rating
Based on 27 reviews
Reviews (27)
Good doctors, happy with them
June 2, 2023
Doctors are good, I am happy with them.
They are not good
May 19, 2023
They are not good. I actually changed from them to another practice because of lack of getting appointment.
The doctor have seen me face to face
March 10, 2023
They referred us to ROH. The doctor have seen me face to face. If it’s just over the phone , how do they say what’s going on. If they would have given me more pain relief, it would have made the things better and quicker.
No point having a doctor
January 30, 2023
No point having a doctor, can’t get an appointment with them.
Communication general is poor
January 30, 2023
I was with them for 20 years. They are good but appointment availability is the biggest challenge and communication general is poor.
Referred onto hospital after scan
September 30, 2022
Got sent for a scan on my shoulder and they said it was arthritis and it turned out I had a tear in my shoulder. They sent me for an operation.
Can't get appointments
July 28, 2022
It's long, it's all changed. If you're not quick enough you can't get appointments. Sometimes I end up feeling better before i've managed to get an appointment. They do prioritise under 5 appointments. They open at 9am and if you don't call at 9am you don't get an appointment.
Unable to get an appointment
May 23, 2022
Unable to get an appointment. One hour to get through to speak to doctor, but cannot get face to face appointment.
Good service
September 29, 2021
Good service and online appointments.
Long waiting time on telephone for answer
September 15, 2021
The overall level of care I have received is very good. Only concern / complaint is about long waiting time when you call them on the telephone. once I waited for 40 mins for my call to be answered. My concern is that it is very difficult for senior citizens and seriously ill patients to wait for such a long time on phone.
