Handsworth Wood Medical Centre
Feedback Rating
Based on 127 reviews
Reviews (127)
A good pharmacy inside
October 15, 2025
The pharmacy is good. I order repeats and it's ready for collection within a couple of days.
A long process
October 15, 2025
It takes a long time to get through to them. It's a long process to fill in forms and takes a while to get back to you and then you don't feel like asking or bothering.
Not very accessible
October 8, 2025
It's hard to try getting appointments for anything minor like suffering with headaches. It's hard to get referrals too. They don't seem to help you that much. It's not that accessible.
It is difficult to get an appointment
September 8, 2025
It is hard to get appointments sometimes. They don't pick up the telephone calls and it is hard online to get an appointment. You have to call the next day when they say it is fully booked. You just have to wait for an appointment to become available.
Respectful, good staff
August 6, 2025
I can book appointments online and on the phone. I can get emergency appointments with them. They look after my diabetes and the staff are good and respectful.
Improved due to the online system
June 24, 2025
Appointments used to be very bad but now everything is online its improved. If you can't use the internet there's no point for those people. I don't use them that often.
This is not a minor issue — it is a serious one
June 10, 2025
Unbelievably incompetent and unhelpful
Very poor service
June 3, 2025
My sister got an appointment after trying for 3 weeks. Very poor service.
Long time to get through
May 6, 2025
It takes a long time to get through.
Never answer phone
April 25, 2025
Was on the phone for 50 mins, call was never answered, kept saying I was number 1 in queue.