Reviews (86)

very poor experience

September 2, 2020
Trying to book an appointment is a nightmare,phone lines are constantly busy,not even any online appointments available. this practice show no empathy to patients. what are patients suppose to do if can get hold of no one,what is the point of this practice when doctors are not even there.
Anonymous

Repeat medication

March 21, 2020
Due to government requesting over 70's and high risk groups to self isolate I request support to do this. What a waste of time. After 3 phone calls, I got 1 months medication leaving me at high risk of being a fatality in high risk group. Am so discusted with the lack of support to facilitate this. Will be contacting the surgery to take this further. What a disgrace.
Anthony Johnson

Poor, telephone either does not work or is busy

March 3, 2020
Everytime I have tried to call in either their telephone does not work or it is continuously busy. I have been trying everyday for a week now and cannot make it for their 8-8:30am walk in as I have a two year old.
Anonymous

Rubbish

January 21, 2020
When u phone they never answer and when they do they say sorry all appointment are gone within 10 mins
Anonymous

Rubbish

December 30, 2019
Whenever I try to contact them you can never get an answer in the phone. You could be waiting upto an hour to get through even then your problem doesn't get solved. Tried to access online portal even that keeps reading error. Spoke to a member of staff and they didn't know anything about it. Absolutely shambolic.
Anonymous

I’m waiting for my callback

December 4, 2019
Oh but you can’t call them back because the phone is off the hook. Request a call back at 9:50 it’s 10:15 and NOTHING. I am stressed I am flipping angry I booked an appointment yesterday, as they told me months ago they only release appointments on the day only to find the appointment is next fudging week. I cannot stand this medical centre. Sick of these doctors taking home a flipping wage for sweet nothing
Oliviah wynter

Vaccination appointment a fiasco

October 23, 2019
I went for a vaccination appointment just to be told that i can't get the vaccine
Dan Sandu

Attempted to book an appointment

October 16, 2019
I could no get through each time, whenever calling the surgery it said user busy for a bout an hour. When booking online the doctors did not call either, leaving me without an appointment for even longer. Reception staff did not help and we’re rude
Anonymous

Doctors don't seem to care.

August 27, 2019
They just give you pain killers and go. If they don't work they give yoh stronger stuff
Anonymous

TRYING TO BOOK AN APPOINTMENT FOR THE 2 WEEKS

July 15, 2019
RECEPTION STAFF UNFRIENDLY - WOULD NOT BOOK APPOINTMENT. WITH THE DOCTOR I WOULD LIKE TO SEE - KEPT SAYING NO APPOINTMENT AVAILABLE
Anonymous

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Handsworth Wood Medical Centre

Contact

0121 523 7117

110-114 Church Lane
Handsworth
Birmingham
West Midlands
B20 2ES

Location

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