Handsworth Wood Medical Centre

Difficult to get appointments and they send me to other surgeries which I cannot get to. I don't know if they have changed their policy as it used to be easy to get appointments.

I purchased a new phone for my husband so that we could book an appointment as the app was the only way. Ended up getting a face to face as they thought he had cancer and referred him onto City hospital. We rang previously and could never get an appointment. They put him on a 2 week urgent referral for a scan but strikes made it 4 weeks and eventually he got an appointment.

They are so good I am very happy with my GP.

My GP picked up the symptoms for the stroke quickly and referred me to the hospital urgently.

Very satisfied with the GP service. I can walk in and get an appointment. They are very good.

They're okay, well the doctors are okay when you get to see one that is. They don't assist over the phone. It's hard to get through and hard to see the same doctor.

Registering with them was pretty seamless and getting an appointment works well. They offer nurse or doctor which works for me. Good access, polite staff, great.

It's hard to get appointments over the phone. You can't go there and make an appointment it all takes too long. I end up taking myself to A&E because if I am sick, I'm sick. I'm not waiting around to get sicker.

The GP's are like ghosts, you cannot see them nowadays.

Quite hard. I phoned early in the morning and they may or may not have an appointment. They tell me to go to the walk in centre. It's hard if you need a blood test. You don't know if you will get through to make an appointment. Doctors are amazing and treat you well. It's just waiting times for appointments.