Harborne Medical Practice
Feedback Rating
Based on 99 reviews
Reviews (99)
Helpful, knowledgeable and listened.
June 17, 2025
They've been okay so far. I haven't used them too often. I went in with stomach pain and they got me an appointment. Helpful, knowledgeable and listened.
Easier to book online
June 17, 2025
It's not always easy to book an appointment. Sometimes there are some available ones online. It's much easier to book online. Everything is good there otherwise.
Helpful when I need them
June 17, 2025
They're okay. They do things the best they can and are helpful when I need them.
Getting appointments is a challenge
June 17, 2025
GPs are good. Getting an appointment is a challenge for my 80 year old mom.
Variable GP experience
June 3, 2025
Experience of the GPs is variable. You can't see the same GP. A lack of continuity of care because they rely on locum GPs.
Good accessibility
June 3, 2025
I find it good to access them. I have been with them for 3 years and I find them really good. My only issue is they don't do many telephone calls which would work better for me with my work, and me and my partner are both disabled.
Very good and helpful staff
May 27, 2025
There is always a scope for improvement as appointments are difficult to get but the staff are very good and helpful.
Given up trying to book a 2nd shingles jab.
May 19, 2025
It’s so difficult to book appointments that it’s often not worth the effort. I’ve been trying to book a 2nd shingles jab but have either had to wait in a long queue, only to be disconnected when finally answered, or be told that the ‘system is down’ so no appointment can be made. I’ve decided to manage with just one jab!
Great with her care
April 15, 2025
Great with her care and are on hand when we need support or help for her.
It has improved
April 8, 2025
It's improved as I can get appointments if I queue in the morning. In the afternoon they will only see five people and just refer people onto other services.
