Harborne Medical Practice
Feedback Rating
Based on 81 reviews
Reviews (81)
Very helpful reception staff
November 5, 2024
Very helpful reception team. The GPs are also good and supportive.
They stopped online booking
November 4, 2024
It's difficult to get them on the phone. At one point I could book appointments on the app but they stopped doing it. I'm not sure why. They should have a system where you can send information through a link.
Can't get appointments
September 23, 2024
Sometimes it's hard to get appointments for both me and my daughter. You can't do anything about it. It's annoying though.
No face to face appointments
September 23, 2024
Everything is discussed over the phone, no face to face appointments.
Don't use them often
August 21, 2024
If I don't use them often, i use them when I really need them. Sometimes it's easier to get appointments than other times. I think it's due to everything there being mucked up and don't work together properly.
Excellent service delivery.
July 24, 2024
I have used the service for covid and flu jabs. Excellent service delivery.
Rude reception staff
July 23, 2024
GPs are very good but the reception staff are very rude and unhelpful. There is poor communication between reception and GPs too.
I am very satisfied with the service.
July 9, 2024
I am very satisfied with the service.
Reception staff need training.
June 25, 2024
GPs are excellent but the reception staff surely needs proper training on how to deal with patients.
All pretty straight forward
June 24, 2024
I don't use them that often but I go for covid vaccinations and that is all straight forward. They send messages and then get you booked in. All pretty straight forward.
