High Street Surgery (MMP)
Feedback Rating
Based on 31 reviews
Reviews (31)
Exemplary
April 14, 2021
Exemplary care from all
Long wait on phone
April 14, 2021
Hi you call them for prescriptions etc and have to listen to a prerecorded message for 3 minutes then to be connected and its engaged and your disconnected. This can happen continually until you give up.
Difficult to get an appointment but doctors are good
April 14, 2021
It's a ridiculous battle to get an appointment, but when you finally get to see a dr they are great. As it is a teaching practice I rarely see the same dr twice but they are very knowledgable and helpful. I always walk out feeling better than when I went in; if only I could get an appointment.
Really bad
April 14, 2021
Really bad. No one answers the phone. Can not get a appointment.
Phone consultation was ok
December 7, 2020
Phone consultation was ok with photographs sent via website.
Have to wait a long time for an appointment
March 20, 2020
Have to wait a long time for an appointment and end up waiting ages to be seen when I do get an appointment. Care is okay but they don’t always explain things as well as they can so I end up having to go back for further treatment.
When I have used them they’ve been ok.
March 20, 2020
When I have used them they’ve been ok.
The care is generally ok.
March 18, 2020
Sometimes I can get an appointment and sometimes I can’t. I have asked for an appointment before and was told to wait for two weeks. Somebody after me got an appointment straight away which is not fair. Some receptionists are good and others not so good. When I see the doctor the care is generally ok.
Really do not like the practice
February 28, 2020
Really do not like the practice or my GP. Always get different doctors giving different care. So no consistency. I avoid going there, I hope the problem goes away. Only go if I am disparate.
Can’t always get to see the same doctor
February 28, 2020
Not great. Can’t always get to see the same doctor. All they could do was sand me to counselling as they really don’t understand mental health. They couldn’t even prescribe my medication. They have asked me to go A&E on number of occasions. The GP even didn’t refer me to FTB, I did it myself.
