Hodge Hill Family Practice
Feedback Rating
Based on 134 reviews
Reviews (134)
Not the best but okay
January 13, 2025
They're okay but not the best. They have so many doctors but I like to see the same one. The GPs don't take down the correct information or they are locums which means treatment can be missed.
Rubbish at giving appoiontments
January 7, 2025
They're rubbish at giving appointments. They sent my son to another practice. Always reluctant to see him. The reception staff make it difficult.
Good and lovely staff
December 3, 2024
Quite nice. The receptionists are lovely and I feel they have time for you. I have seen the paramedic and the doctors and they have always been really good. They listen and help me.
I felt listened to
November 26, 2024
I had an issue with my hand and they referred me onto the hospital within 2 weeks. The appointment was given to me quickly and I felt listened to.
New booking system works much better
October 29, 2024
When I request to see a certain GP they will do that for me. The links to book appointments works much better than the old system.
Excellent staff
October 29, 2024
Excellent GPs and very helpful reception staff.
GP treats me well
October 28, 2024
My doctor is 10/10 and always treats me well.
Reception ask too many questions
September 30, 2024
There is a complete lack of communication between GPs and patients. Reception team think they know more than the GPs. They ask so many questions which only a GP should ask.
Helpful staff, difficult to get appointments
September 30, 2024
It's very difficult to get an appointment. The Doctors and nurses are very helpful.
Difficult getting an appointment via phone
September 30, 2024
Getting an appointment over the phone is very difficult. Most of the time I personally have to come and try to get an appointment.
