Hodge Hill Family Practice

Triage can be quite complicated and it's not guaranteed you will get an appointment. With phone calls they used to let you know straight away. This appointment was pre-booked today so it was easier but usually you have to go through that process and it's not guaranteed, depends on availability that day. If there isn't any then you have to fill form in all over again the next day. It's also a struggle to get blood tests as well. I have even paid privately to have them done one time as I was so poorly.

Very good. The service is good. The doctors and receptionists are very friendly and very good to me. Before I used to have to download the app which made it difficult to make an appointment but they have gotten better.

I find it difficult to get appointments. Sometimes it can be quicker to get an appointment and sometimes it takes longer, like a week. When you call up you can be waiting an hour on the phones. If you want a quicker appointment you have to come in person. The receptionists, nurses and GPs are all good. It has changed recently and it has become a bit easier.

The GP claimed they haven't been contacted by Northcroft about adjusting my medication. I have never seen a GP face to face. The service is not all that.

The midwives stay the same, very consistent. No complaints there. The surgery has recently been taken over and I was told a month beforehand via text message. Accessing appointments has never been an issue.

There are no problems with the service. Everything is good so far.

Very good. Satisfied if we get to see the doctor. It's difficult to get appointments.

The place is perfect. I have no complaints. Every time I call them they are always helpful. I called for an appointment and they always attend to me. The app is also good I use it for medication and its perfect.

The service are generally good. I get followed up well for my condition. I am satisfied with the treatment and we can get appointments easily. Everything is good.

Good. The deliver my routine medication to my house.