Hodge Hill Family Practice

Its not easy to get an appointment. My first appointment I got within a week. I prefer the new online form. I had to wait for 1 week for my blood appointment today. I do home remedies sometimes as its hard to get appointments. The staff are good.

Reception staff are very helpful and try to resolve the issues relating to prescriptions and appointments very quickly.

I rarely go there but when I have used the service they were good and helpful. Especially during covid for the jabs.

I like going there because staff are very nice and supportive.

Been coming a couple of years. It can be a bit difficult over the phones trying to get through and book an appointment but that's like most of them. You can get through and there's no appointments but that's like most of them. Had an appointment today and GP has forwarded us onto the hospital again for tests with daughters stomach.

You call at 8am and you don't get an appointment. All gone by 8.01am but I came down and they gave me a same day appointment. Gave me an appointment for physio. I asked to book an appointment for an MOT but they don't do future appointments. I did ask the doctor and they sent me a letter saying I could book and then when I called they gave me one.

I like it there. I wouldn't want to change. I don't mind travelling. Can get appointment. You can call up to get an appointment and can see whichever doctor. They are all friendly. I like how they send text messages to remind you about appointments.

Last year there was different management and it was hard to use the service but new management have taken over and it's been better. Happy with the new management and doctors and staff are good. I have constant appointments and GP will book further appointments for me. The only feedback would be to have more people answering the calls in the morning or introduce online appointment system.

I love this place. Won't move from here. Yes okay it's hard to get an appointment but they usually give them the same day. They also have a triage service and if they can't give you an appointment here they'll give you one for Washwood health medical centre. Come every 12 weeks for B12. They book it in for me.

I don't come here very often. Only issue is I couldn't get through on the phones. Came in at 8am this morning. Even though the receptionists were answering calls, once they had finished they spoke to me and offered several on the day appointments at different times. I was given an option. No issues with the service