Reviews (135)

Good service and staff

October 25, 2023
I call them sometimes and its busy. I had to wait for a week for today's appointment. Its a blood test appointment and I had to call them. The staff and services are good.
Anonymous

Its very difficult using the online survey.

October 25, 2023
Its very difficult because you have to fill out a survey first and then wait from there. You have to wait for a call or a text and they will give you an appointment that might not be appropriate and means you have to cancel other things to attend.
Anonymous

Not sure if the new system will work.

October 25, 2023
I have found it okay so far. There is a few changes to accessing appointments online, which worked this time round. I'm not sure how well the system would work if someone was really ill though.
Anonymous

I prefer the new online form.

October 25, 2023
Its not easy to get an appointment. My first appointment I got within a week. I prefer the new online form. I had to wait for 1 week for my blood appointment today. I do home remedies sometimes as its hard to get appointments. The staff are good.
Anonymous

Reception are very helpful

October 9, 2023
Reception staff are very helpful and try to resolve the issues relating to prescriptions and appointments very quickly.
Anonymous

Good and helpful.

October 4, 2023
I rarely go there but when I have used the service they were good and helpful. Especially during covid for the jabs.
Anonymous

Very nice, supportive staff.

October 2, 2023
I like going there because staff are very nice and supportive.
Anonymous

Can't get appointments

September 26, 2023
Been coming a couple of years. It can be a bit difficult over the phones trying to get through and book an appointment but that's like most of them. You can get through and there's no appointments but that's like most of them. Had an appointment today and GP has forwarded us onto the hospital again for tests with daughters stomach.
Anonymous

Can't get an appointment when you call.

September 26, 2023
You call at 8am and you don't get an appointment. All gone by 8.01am but I came down and they gave me a same day appointment. Gave me an appointment for physio. I asked to book an appointment for an MOT but they don't do future appointments. I did ask the doctor and they sent me a letter saying I could book and then when I called they gave me one.
Anonymous

Wouldn't want to change.

September 26, 2023
I like it there. I wouldn't want to change. I don't mind travelling. Can get appointment. You can call up to get an appointment and can see whichever doctor. They are all friendly. I like how they send text messages to remind you about appointments.
Anonymous

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Hodge Hill Family Practice

Contact

0121 661 6961

Roughlea Avenue
Birmingham
West Midlands
B36 8GH

Location

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