Hodge Hill Family Practice

Very good. Doctor came to our home and gave us both jabs.

Impossible to see a doctor in person, certain receptionist is very rude.

Treatment of my mother who has heart disease, diabetes and osteoarthritis . Very attentive, explained the use of meds and the possible side effects. Adjusted dosages when necessary.

Thankfully I don't use it much and have no complaints about the service I have received. BUT it would be good to be able to make an appointment for within the following couple of days rather than having to scramble first thing in the morning for one that day. It would certainly help people who work or have to get children to school.

First instance I got sent to A and E without even a consultation, 2nd time I tried I couldn’t even get to speak to a doctor told to try the Livi app count speak to them for 5 days tried doctors the day after and kept getting cut off amounts was busy ?needed to discuss my son's mental health which has been an ongoing condition that they are well aware of.

There are supposed to be 4 Drs., to 4,500 patients, but only ever 2 on duty. Impossible to build a rapport, with one GP. Do their Drs. all work only part-time? It's such a waste of a well-equipped building, and puts our health at risk (especially those with serious health problems ie. heart or other chronic problems).

Take mother to appointments. It's convenient, but doctors don't really care and have to build rapport. Need to get up and call at 8am to get an appointment.