Kings Norton Surgery
Feedback Rating
Based on 50 reviews
Reviews (50)
Same day face to face appointment
September 8, 2023
Excellent, same day face to face appointment when I needed it. Had issue with feet and made an appointment for Saturday at Cofton Medical Centre. Brilliant practice.
Couldn’t get any appointments
September 8, 2023
They were rubbish, couldn’t get any appointments with them. Couldn’t see anyone so ended up leaving them.
Can get appointments
June 23, 2023
Can get appointments by phone at 8am. Good with seeing the kids. No consistency with seeing midwife. Never same midwife I saw.
Hard to get through, no check ups
May 24, 2023
Hard to get through, wait is too long. There's no routine check up's as a new patient.
3 weeks wait
May 19, 2023
They are okay, appointment problem. 3 weeks wait. Get on phone first thing, 7am 10th in queue. See regular doctor for which we wait for 3 weeks.
They are okay
March 28, 2023
They are okay. Feel like there could be better interaction with midwives. Could be more human. But the doctors are good there can get appointments quite easily.
Difficult appointment system
January 26, 2023
They’re okay. The appointment system is difficult - like a business system. They never pick up the phone. Cannot make an appointments so I end up going into the doctors to make an appointment.
They are lovely
December 2, 2022
They are lovely. Able to get appointment. Receptionist are lovely, couldn’t ask for a better GP service. They are just great.
They are good
November 25, 2022
They are good. The appointments which they started are getting better but I think the problem is Covid which made it even worse. Takes a while getting through and worrying about what appointments they have already got. I get on alright with the doctors. If receptionists think its urgent they make appointments other wise you have to wait.
Better
October 25, 2022
A lot better than my previous practice. Can get an appointment easier. Part of a few surgeries so they can give you an appointment at one of their surgeries.