Kings Norton Surgery
Feedback Rating
Based on 50 reviews
Reviews (50)
Nurses and GP’s are super great
May 10, 2022
Nurses and GP’s are super great, at times difficult to get an appointment.
Good staff
August 31, 2021
Easy to get an appointment during Covid. Good staff.
It has always worked perfectly
August 6, 2021
During the pandemic we have thankfully all been fairly well. Whenever we have needed to, we have been able to have a telephone consultation with the GP, send in photos etc. It has always worked perfectly and been very reassuring. I was prescribed pulmonary rehab and did this online or several weeks.
Very helpful
April 29, 2021
Very helpful. Great to be able to have telephone appointments and callback service and prescription ordering service.
I have had excellent service Kings Norton Surgery
April 26, 2021
I have been with this practice for over 4 years and I can honestly say that I have had excellent service. The receptionists are friendly and very helpful. The doctors are all brilliant, careing. They listen to you and do the best they can for you. Even through the pandemic, the service was great.
Mixed Review
April 21, 2021
Although I eventually got the referral which led to the correct duagnosis and eventual treatment, the interim period of several phonecall only consultations were frustrating to say the least.
Brilliant
April 8, 2021
I joined 17 years ago because it was my husband and family's surgery. We can always get an appointment. During the pandemic, telephone appointments have been brilliant.
Joined 17 years ago
April 8, 2021
I joined 17 years ago whereas husband and his family have used it since it started.
Unhelpful
October 24, 2020
Requested a telephone consultation three days in a row received no call back ended up being rushed to hospital
Lack of transparency and accountability
February 21, 2020
When things go wrong expect anything from and including being 'fobbed-off, lied to, condescending arrogant blame shifting behaviour.
