OHP - Kingsbury Road Surgery

Really good. Doctor we have is absolutely fantastic. Was referred to hospital within 3 weeks of seeing GP.

You can get appointments, you can call or use their online service. The doctors are good, I feel the service is good. My son can get appointments and I feel his care is prioritised. They will always give me appointments for him.

I've been here for 40 years. They see me face to face. Whenever I ring and need an appointment, they see me the same day or the next day face to face.

They're fine. When I phone them they operate a triage system and get in contact with me if an appointment is needed.

I am satisfied with my GP.

Kingsbury Rd Surgery was taken over by a new GP during lockdown as previous Dr decided to retire. The standards that we have been used to have been upheld and new services are being developed. Through your the pandemic those patients who needed face to face appointments were able to access them. On the occasions that I have needed to see a doctor it has been the same day and fast track referrals have been made for me. Telephone triage calls have also been offered when needed. I have felt valued and listened to in deciding what treatment if any I have needed. I can’t praise this surgery enough. I have been a patient her for almost 40 years. Most recently I have been referred for a fast tract gynaecology appointment

The telephone system works. This is the first surgery I’ve experienced where I’ve spoken to a doctor on the phone and visited when needed. Quick referrals and the doctors here are patient and knowledgable.

Until last Autumn it was excellent. Since then there have been issues re repeat prescription. The GP retired and it has been taken over by a new GP who obviously is trying to familiarise himself and put his own mark/style on the practice. I only found out by accident about the change it has not been communicated to patients. And I am nominally the chair of the practice PPG.

Have been with this surgery for 25 plus years. Appointment availability is good.

They have looked after me and my family for the last 30 years. Helpful friendly receptionists. Caring doctors and nurses