to recognise when I am unwell and makes fast referrals to specialist support. GP prescribed new asthma medication to me and then called me to make sure the medication was working and I am OK. Fast appointment system and online system allows me to organise and get repeat medication quickly. Administration is very good. Medical tests are handled well and results given quickly.
me with respect. It is difficult to get a routine appointment but if you need an emergency appointment then they will try their best to fit you in and if they can’t, they link you to walk-in partnership with another GP surgery.
Response from Practice Manager, Kingsfield Medical Centre
Thank you for taking the time to provide feedback on the Healthwatch Birmingham site.
I understand that sometimes it can be difficult to book a routine appointment, especially when demand is high during the Winter months. I am pleased that you are happy with the care the Practice provides.
The Practice Manager