Ladywood and Handsworth CMHT
Feedback Rating
Based on 17 reviews
Reviews (17)
Medicine issues
March 15, 2019
Nurses were giving injection but she was giving in the wrong place, as she was doing in the middle, instead of doing slightly in right or left. And also my medication side effects and it never ready for me to collect and sometimes they say you have to come back as they cannot get prescription. These are mainly it but there are other things that bothers me like reception call me gay.
Almost everything is good.
March 15, 2019
Almost is good as everything is good like Doctors, medicines and support, but sometimes I have to wait more than one hour and appointments are behind.
They listen to you, give you good advice
March 15, 2019
She has been attending for 3 years. They listen to you, give you good advice. They try their best to work with you to best ability, patient's English isn't their first language so I (partner) comes and translates. If she doesn't know how to explain she speaks through me. They have offered an interpreter but feels more comfortable with somebody she knows. They assess progress and give medication.
Always call me on time
March 15, 2019
Always call me on time, I do not wait at all. They are doing well and I am receiving medicines but I haven't improved. I have to go to my GP to tell them.
No number what rings I tried for 3 days
March 12, 2019
Cuz it terrible service
Emotional Distressed
September 17, 2018
I went to another service and disclosed my sexual lifestyle. I got two random calls during a very fragile time from a safeguarding team, asking very personal questions. They said they have been referred by a team probably by this service. I was emotionally distressed. This is ongoing. In Erdington I have experienced dismissal of having Asperger’s and told too young to be on anti-depressants.
Medication not available when needed
August 3, 2018
I would like to make a complaint about the services I am experiencing. Every time I come to pick up my medication it's not available. I would like to improve this matter and sort out this predicament that I am experiencing because it's causing me mental anquish. Please rectify how I can deal with this situation
