Lordswood House Group Medical Practice

If you are elderly, it seems you struggle to simply book an appointment with a GP. The doctors and medical team have a duty of care and in my opinion contribute to creating serious safeguarding risks. Elderly, non technology savvy patients seem to be just tossed aside! Appalling! The CQC should investigate current GP practice services!

No communication between patient and doctor
Doctors rush appointments and belittle feelings
You wait hours to be seen

Impossible to get an appointment.

I waited for a GP appointment and GP was helpful. It's friendly.

Once they had seen me gave me some pills then made a follow up call three weeks later. Not heard from them again for over 12 months

Not really happy as I was just offered pills and told they would refer me but didn’t hear from them.

It's a fairly better surgeries than others but they are slow in communicating test results back to patients.

Overall they are okay but it's very difficult to get an appointment. It's a long and time consuming process. You need to have a lot of patience and time to book an appointment over the phone.

Couldn't find me an appointment. It's pathetic when your children get sick and you need blood tests it shows 4 months waiting times.

The doctor was good and helpful. They said I would need further assessments from Quinborne. I felt a bit like I was getting passed from pillar to post. They take a long time to get plans sorted. You almost have to fight for things nowadays. You don't get care plans.