Lordswood House Group Medical Practice

The new appointment system has worked very well for us. We can very easily get same day appointments.

They're good they are. We can get appointments without any issues. They see me and give me appointments for my mental health issues. I found them helpful and supportive.

I've been with them for 20 years. I am very pleased with the care and support provided over the years.

This impersonal unfriendly system is totally inappropriate for patients. The relationship between doctor and patient is private, always has been and always should be. Filling out forms to see your doctor is disrespectful. The NHS is there to serve, we all pay for that. To book an appointment with you GP should be available online or by phone as it used to be.

I have been with them for the last 2 years. the care and treatment has been excellent.

I'm diabetic and had to have a telephone appointment. I spoke to a paramedic. I wanted to speak to a doctor but no one was available. I'm not happy with the service.

I am happy with the services. It's difficult to find an appointment.

My husband had a mini stroke and I was trying to get an appointment for him. It took us 2 hours to contact them and they said please book an ambulance and go to A&E.

The doctors are good but the admin systems are very poor, especially the new triage system.

It's okay. There is a new system in place. I get my prescriptions sent across straight to the pharmacy too. Very good.