Reviews (131)

Service has gone down hill

August 23, 2022
I find that their service has gone down hill. Difficult, only get an appointment if go in person. I had a face to face appointment the other day. I don't mind an over the phone appointment. I think you have to be quite determined and have your wits about you.
Anonymous

They're okay

July 22, 2022
I am able to get appointments but only if I physically go to the doctors. They're okay.
Anonymous

GP really good

June 27, 2022
GP really good, nice and polite. Can get appointments.
Anonymous

Doctors are great

June 13, 2022
Waited 6 weeks for a blood test. Impossible to get an appointment on phone. Doctors are great.
Anonymous

They are good with my daughter

May 31, 2022
My daughter has been referred by the doctor to the Children's Hospital as she needs an urgent MRI scan because she has seizures and is Autistic. She was referred over 2 months ago but we have not had any response for when the appointment will be.
Anonymous

Struggling to get appointments

May 25, 2022
Pretty good and try to be helpful. Struggling to get appointments, accessing on the phone or getting face to face appointments.
Anonymous

I am very disappointed with GP practices

April 11, 2022
I am very disappointed with GP practices in general they get paid for all of us but make it super hard to get an appointment to see them. Most over 70’s are not internet friendly and have been badly overlooked. I moved into the retirement village after I lost my husband to COVID 12 months ago and registered with Lordswood house surgery. I found them hard to contact so much so I might get a private doctor and this to be on the NHS.
Anonymous

Doctors are all good but staff is rude unsympathetic

April 5, 2022
Lady at prescriptions is rude. She feels powerful because she is providing medicines to patients
Anonymous

Very long wait on phone

March 31, 2022
No appointment and very long wait on phone, sometimes you have to call 10 times & wait online for 50 mins.
Anonymous

Very difficult to contact them

March 31, 2022
Very difficult to contact them. Always very hard to get an appointment.
Anonymous

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Lordswood House Group Medical Practice

Contact

54 Lordswood Road
Harborne
Birmingham
West Midlands
B17 9DB

Location

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