Lordswood House Group Medical Practice
Feedback Rating
Based on 194 reviews
Reviews (194)
Five star service delivery
February 4, 2025
Five star service delivery. Very helpful GPs and nurses.
Hardly any appointments online
January 27, 2025
Hard to make appointments. I have been trying to ring the surgery to get one and they tell you to book online. Then there are few and far between when you get on there.
Wish they had more face to face appointments
January 21, 2025
Sometimes you want to be seen in person but there are no appointments available. Even though I fill in the form. I wish they would have more face to face appointments like they used to before.
They're alright
January 14, 2025
My GP told me to self refer. They're alright. Just overloaded with patients and stretched.
Poor communication
January 14, 2025
There are communication issues there between them and other services. It is all online now too but many people don't have access to online bookings or have computers or smartphones. I find it frustrating for myself and others.
The worst surgery
December 17, 2024
Horrendous. The worst surgery. You can never get through to them. You have to just wait it out and keep trying to get an appointment.
Very good service delivery
December 16, 2024
They always address my issues straight away. Very good service delivery.
Mixed
December 9, 2024
The merger of the district nursing services with Quinton has been badly managed. A system which worked has been replaced with one which doesn't.
Staff helpful, but difficult to get appointment
November 8, 2024
Appointment system is next to useless a face to face with actual doctors can take weeks.
The worst online system
November 6, 2024
They have a new online system which is worse than the previous phone system. You have to fill in form as then wait a whole day for a call.
