Moor Green Lane Medical Centre

Failure to embrace email as a method ( my preference) of communication. Any phone or traditional mail can as easily and cost effectively be done through email.

Lovely run practice, professional, polite and very considerate.

Excellent. Responsive and caring

An excellent practice with good doctors, and nurses. Really good asthma care. Pre-covid it was simple to get appointments in a sensible time (not got much experience in the last year)

Very good but no late evening appointments

Online survey questionnaire: What has worked well for you during lockdown?
Answer: Repeat prescriptions Moore Green Road GP practice.

Doctors have been extremely helpful in the treatment of my daughter who is heard of hearing in getting her emergency hospital treatment. Also arranged her scans in no time. Our experience has been very good in their treatment & Service. We had even call back from Doctors to enquire about her condition.

The most efficient GP in town. They help you right away, always appointments are available and there treatment explanation and patient engagement is very good, way above other GP services in the city.

I was seven minutes late for an appointment and was told I could not be examined as the time had run out. No care shown at all. I came back a week later, waited six minutes to be called in. The doctor barely examined me, referred me to the blood clinic. I promptly had to wait an hour and 10 mins to be seen at the clinic despite being there at the start. Then the blood test didn’t work! I’ve had to book another appointment. Totally ridiculous for people who work.

Generally easy to get an appointment, helpful and consistent reception staff. Good mix of GPs.