Reviews (24)

Wait 48 hours for a call back

May 13, 2025
Whenever I call for an appointment we don't get it early. They ask us to fill in a form and wait 48 hours even with children.
Anonymous

Can't understand the questions

May 13, 2025
Not that good. I can't get appointments for weeks which isn't good when you're ill. The online system is difficult and I don't understand the questions on there as Urdu is my first language. They arrange Urdu speaker for me when I call them.
Anonymous

Shocking, I moved GP

May 6, 2025
I moved from them as they were shocking. Unhelpful, no appointments and rude staff. You can't get through to them. They weren't great at all.
Anonymous

They let me book by popping in

May 6, 2025
Not too bad compared to others. I can get appointments in less than 48 hours. They have an online system but I haven't used it yet. I have to be shown how to use it. They will let me pop in and make an appointment that way instead.
Anonymous

Poor

March 12, 2025
Poor. Hard to get appointments and the receptionists aren't helpful.
Anonymous

Very good doctor.

July 15, 2024
Very good doctor. I am very happy.
Anonymous

Everyone disappeared during Covid.

September 1, 2021
Everyone disappeared during Covid.
Anonymous

I tend not to go too often

April 14, 2021
I tend not to go too often, as if you have an appointment for 1 o'clock you would lucky too be seen, before 2pm.
Anonymous

Poor

November 22, 2019
Poor
Anonymous

Poor

November 22, 2019
Poor
Anonymous

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Newport Medical Group

Contact

0121 449 9685

Stoney Lane Surgery
234 Stoney Lane
Balsall Heath
Birmingham
West Midlands
B12 8AW

Location

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