NHS 111
Feedback Rating
Based on 479 reviews
Reviews (479)
They were great
March 5, 2025
We called them as we noticed swelling on my daughters arm after she had fallen over at school. She could use it but they were great and they answered quickly and went through everything, they even asked to speak to the little one. They said it would be best to go the A&E.
Never called me back
March 4, 2025
They asked to talk to me but I was scared as I was having an asthma attack. I had not one call back, they said they would call to give advice but they never did so I went to urgent care.
Sent us to the hospital
February 18, 2025
I called them about ten times when my son was projectile vomiting and seemed lethargic. His soft spot on his head was dipped and we knew something was wrong. They sent us to the hospital.
They answer quickly
January 28, 2025
They try and get you to go to a local centre. They ask questions and then decide where you need to go and where has appointments. They always answer quickly too.
They got me a GP appointment
January 28, 2025
Called them and they got me a GP appointment straight away for the same day. They called me back straight away.
Told to go to hospital
January 27, 2025
They said they'd send a doctor to come out and see me. I waited for a few hours but my condition got worse so when I called them back they told me to go straight to hospital, which I did.
Helpful advise given
January 22, 2025
My daughter had shingles so I ended up calling 111 for support on what to do to help her. They advised to go to the GP or even hospital but try the GP first. Helpful advice and the call was answered in a timely manner.
Told me to go to hospital
January 21, 2025
They were able to diagnose that I had appendicitis over the phone and they told me to go straight to hospital for treatment.
I find them helpful
January 15, 2025
Always find them helpful. I used them three times and they have been able to get get me an appointment with another health centre.
Answered quickly
January 13, 2025
They advised I go to hospital as I was having bad pains in my stomach. They answered quickly and they gave advice on what to do if I didn't feel better.
