Reviews (479)

They sent an ambulance

June 18, 2025
I woke up one morning with terrible pain in my stomach. I went to the toilet and lost loads of blood. I called 111 straight away and they told me they would send an ambulance.
Anonymous

Found them very helpful

June 17, 2025
I had a UTI and I tried going to the pharmacy who told me to go to 111 as I couldn't get a GP appointment. They managed to get me a prescriptions for antibiotics. I found them very helpful.
Anonymous

Referred us to the chemist

June 17, 2025
They told us to go to the chemist for treatment for his eye.
Anonymous

Told me they would call back

June 11, 2025
I had a really bad headache and they told me to take painkillers and they would call back in a few hours. I waited longer than that so I had forgotten about it.
Anonymous

They got me a GP appointment

June 10, 2025
When I couldn't get an appointment with my GP they managed to get me one as they hold so many back which I found good.
Anonymous

Don't like calling them

June 10, 2025
I don't like calling them as they think I'm a repeat caller but with heart problems you can never be too careful.
Anonymous

Completely useless

June 10, 2025
The service is completely useless. Told to contact them in an emergency and every time I have they say they can't help you. No wonder A&E is so busy.
Anonymous

Can't fault the service, thank you

June 4, 2025
Could not fault the service and kind attention shown to me by staff. My sincere thanks go to all three from the 111 team.
Anonymous

Excellent and great advice

June 3, 2025
NHS 111 is excellent. Will arrange ambulance if required or advise you to make own way. Great advice prior to reaching A&E.
Anonymous

Straight forward and quick

June 3, 2025
Called 111 and they made me an appointment at a walk in. It was very straight forward and they acted quickly.
Anonymous

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NHS 111

NHS 111 is much more than a helpline – if you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser. Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if they think you need one. NHS 111 advisers can also assess if you need an ambulance and send one immediately if necessary.

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