NHS 111
Feedback Rating
Based on 506 reviews
Reviews (506)
They answer quickly
January 28, 2025
They try and get you to go to a local centre. They ask questions and then decide where you need to go and where has appointments. They always answer quickly too.
They got me a GP appointment
January 28, 2025
Called them and they got me a GP appointment straight away for the same day. They called me back straight away.
Told to go to hospital
January 27, 2025
They said they'd send a doctor to come out and see me. I waited for a few hours but my condition got worse so when I called them back they told me to go straight to hospital, which I did.
Helpful advise given
January 22, 2025
My daughter had shingles so I ended up calling 111 for support on what to do to help her. They advised to go to the GP or even hospital but try the GP first. Helpful advice and the call was answered in a timely manner.
Told me to go to hospital
January 21, 2025
They were able to diagnose that I had appendicitis over the phone and they told me to go straight to hospital for treatment.
I find them helpful
January 15, 2025
Always find them helpful. I used them three times and they have been able to get get me an appointment with another health centre.
Answered quickly
January 13, 2025
They advised I go to hospital as I was having bad pains in my stomach. They answered quickly and they gave advice on what to do if I didn't feel better.
Sent elsewhere after 40 minutes waiting
January 7, 2025
I called them and they made me wait for 40 minutes for someone to call me back and tell me to contact South Birmingham Urgent Treatment Centre
Good
January 7, 2025
They were good, they sorted me an ambulance.
A very good service
December 16, 2024
They helped me get an emergency dental appointment at the dental hospital. A very good service.
