NHS 111
Feedback Rating
Based on 479 reviews
Reviews (479)
Got me an urgent appointment quickly
November 26, 2024
I called them once as I was struggling to get into see my GP and needed an appointment. They sent me to the badger clinic in Aston and arranged it quickly.
Very poor
November 25, 2024
They said they had booked an appointment at A&E but they hadn't when I got there. That is a very poor service delivery.
an excellent service
November 25, 2024
Excellent service. They have arranged emergency GP appointments for my daughter many times.
Very helpful
November 25, 2024
Always very helpful in arranging emergency GP appointments.
Helpful and easy to contact
November 25, 2024
They said they would call back within 24 hours. The lump on my neck was getting bigger and bigger so I called them again and they got it down to 6 hours. They were helpful and easy to contact.
Arranged emergency appointments
November 20, 2024
They arranged an emergency medical and dental appointment for me. A very good service when your GP fails.
Excellent service
November 12, 2024
They got me an emergency GP appointment within a few hours. Excellent service.
Arranged an appointment quickly
November 12, 2024
They arranged an appointment for me at the hospital within a day which was great.
Arranged an urgent GP appointment
November 6, 2024
On the phone for over an hour and they asked me too many questions. They did arrange an urgent GP appointment within 2 hours though.
Very helpful
November 5, 2024
A very helpful service. They arranged an urgent GP appointment for me.
