NHS 111
Feedback Rating
Based on 451 reviews
Reviews (451)
They helped us.
September 30, 2024
They helped arrange emergency treatment for my mother.
They called 999
September 30, 2024
I ended up calling them for my wife who was unwell. They called 999 because of her symptoms and quickly sent out a community team from 999 to assess her.
Very quick to arrange an appointment
September 30, 2024
They arranged an emergency dental appointment for us very quickly.
Arranged a dermatologist appointment
September 30, 2024
My daughter had a severe skin infection and we couldn't get a GP appointment for weeks. I called 111 and they arranged an appointment with a dermatologist within 2 days for us at Heartlands.
Gave me good advice
September 25, 2024
I called them when I had a bad chest infection, they told me to see my GP as soon as possible. They gave me good advice.
It shouldn't have to come to calling them
September 24, 2024
I called them and they gave me an appointment and everything but it shouldn't come to that, you have to go through them to get a GP appointment. Taking away services from people who need it.
Very helpful
September 23, 2024
They arranged dental treatment for my daughter. A very helpful service.
Very quick and helpful service
September 23, 2024
Very quick and helpful service. They arranged a GP appointment for us.
Valuable information and support
September 23, 2024
They ask too many questions but also provide valuable information and support.
Quite satisfactory
September 18, 2024
They were satisfactory. They get me a same day appointment. It wasn't quick to get through to them and they ask a range of questions.
