Reviews (479)

Got me an urgent appointment quickly

November 26, 2024
I called them once as I was struggling to get into see my GP and needed an appointment. They sent me to the badger clinic in Aston and arranged it quickly.
Anonymous

Very poor

November 25, 2024
They said they had booked an appointment at A&E but they hadn't when I got there. That is a very poor service delivery.
Anonymous

an excellent service

November 25, 2024
Excellent service. They have arranged emergency GP appointments for my daughter many times.
Anonymous

Very helpful

November 25, 2024
Always very helpful in arranging emergency GP appointments.
Anonymous

Helpful and easy to contact

November 25, 2024
They said they would call back within 24 hours. The lump on my neck was getting bigger and bigger so I called them again and they got it down to 6 hours. They were helpful and easy to contact.
Anonymous

Arranged emergency appointments

November 20, 2024
They arranged an emergency medical and dental appointment for me. A very good service when your GP fails.
Anonymous

Excellent service

November 12, 2024
They got me an emergency GP appointment within a few hours. Excellent service.
Anonymous

Arranged an appointment quickly

November 12, 2024
They arranged an appointment for me at the hospital within a day which was great.
Anonymous

Arranged an urgent GP appointment

November 6, 2024
On the phone for over an hour and they asked me too many questions. They did arrange an urgent GP appointment within 2 hours though.
Anonymous

Very helpful

November 5, 2024
A very helpful service. They arranged an urgent GP appointment for me.
Anonymous

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NHS 111

NHS 111 is much more than a helpline – if you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser. Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if they think you need one. NHS 111 advisers can also assess if you need an ambulance and send one immediately if necessary.

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