NHS 111
Feedback Rating
Based on 432 reviews
Reviews (432)
Sent an ambulance
July 16, 2024
I called and was put on hold last year as my husband was having chest pains. They then sent an ambulance straight away in the middle of the night.
Left for 3 hours in pain.
July 15, 2024
My husband was in pain for 3 hours after I called them. He has kidney problems. I called them back after an hour and they said they were still figuring out what to do. 2 hours later when they called back could hear him in pain and they said he may need an ambulance but I should take him in my car but I couldn't move him. They sent an ambulance 10 minutes later.
An excellent service
July 15, 2024
Excellent service. Valuable information and support provided all the time.
Helpful
July 10, 2024
I had a fall and they told me to make my way to the hospital as there was a long wait for an ambulance. They were helpful.
They sent me to a walk in clinic
July 10, 2024
I rang 111 and they told me to go to a walk in. They sent me miles away which was fine because I had to go.
They helped me.
July 10, 2024
I was able to get help when there weren't any doctors. A good experience.
A positive experience
July 10, 2024
A positive experience and easy to get appointments.
A quick and good experience.
July 10, 2024
A quick and good experience.
More information is needed by them
July 9, 2024
I had bad pain in my back and so I called them. They told me to go straight to A&E but they should have told me how long I would be waiting. Helpful more more information is needed.
They gave me good advice
June 25, 2024
I had a dental emergency over bank holiday and they were brilliant. They told me which dentists offered emergency services but I couldn't go to them as they were so expensive. They also advised me to take paracetamol and ibuprofen. I took it until after the bank holiday and then went to my own dentist.
