NHS 111
Feedback Rating
Based on 458 reviews
Reviews (458)
They helped me
July 16, 2024
They have helped me find an NHS dentist.
A very helpful service.
July 16, 2024
They have helped me in finding a dentist. A very helpful service.
I found them unhelpful
July 16, 2024
They sent me to Warren Farm urgent care as they couldn't book both my children in at the same time. I had to go through all the same info again after I had booked the one child in. They asked why I didn't go to the GP even though I told them I had tried and they had no appointments. That is why I called them. They were really argumentative and found them unhelpful when my children were sick.
Excellent service
July 16, 2024
Excellent service. They have arranged GP appointments for us many times.
Always get a GP appointment through them
July 16, 2024
They ask too many questions but I have always got a GP appointment within 2 hours.
Valuable information provided.
July 16, 2024
A very good service. They have provided valuable information so many times.
Sent an ambulance
July 16, 2024
I called and was put on hold last year as my husband was having chest pains. They then sent an ambulance straight away in the middle of the night.
Left for 3 hours in pain.
July 15, 2024
My husband was in pain for 3 hours after I called them. He has kidney problems. I called them back after an hour and they said they were still figuring out what to do. 2 hours later when they called back could hear him in pain and they said he may need an ambulance but I should take him in my car but I couldn't move him. They sent an ambulance 10 minutes later.
An excellent service
July 15, 2024
Excellent service. Valuable information and support provided all the time.
Helpful
July 10, 2024
I had a fall and they told me to make my way to the hospital as there was a long wait for an ambulance. They were helpful.
