NHS 111
Feedback Rating
Based on 404 reviews
Reviews (404)
Not very helpful at all.
April 29, 2024
I called due to an allergic reaction for my son and was told to go to the GP but it was closed. The pharmacy was more helpful. Staff were professional and generally nice but the system is the issue.
The referred me onto a dentist urgently
April 29, 2024
I had really bad toothache. I called them and they sent me somewhere to get it taken out and sorted.
They have got me appointments with the GP
April 24, 2024
My sister will only see a certain doctor at our surgery and twice I have tried to get an appointment with them but haven't been successful. NHS 111 have helped me to make this happen. They are very good at that.
Always useful and give advice.
April 23, 2024
Always useful when the children are sick. They ask questions and give advice. They will tell you to go to hospital if they think you need to.
Very helpful
April 23, 2024
Very helpful and a good service. They sorted an appointment for us within a couple of hours.
Good but ask too many questions
April 23, 2024
A very good and helpful service but they ask so many questions before taking any action.
Take too long to answer
April 22, 2024
They take so long to answer and then ask loads of unnecessary questions and then they might help you. The system is broken and useless. It's just so unhelpful and makes you scared to be unwell through the lack of help.
Referred quickly.
April 22, 2024
Good. I was quickly referred to the right services for my child.
Just tell you to go to A&E
April 10, 2024
You call them and they just tell you to go to A&E and you know the whole pattern in A&E, they just send you home with paracetamol. Not helpful at all, a waste of time.
They get you seen quickly
April 9, 2024
If you need to use them they're good. They will get you an appointment and will get you seen quickly. They will get you the help.
