NHS 111
Feedback Rating
Based on 307 reviews
Reviews (307)
Always call back before 6 hours
June 9, 2023
They're great, if it's an emergency they do call back in 6 hours, they're usually really good. It's always before the 6 hours that they'll come back
Helpful and referred husband on quickly
June 7, 2023
I used their online service. They're really good. I prefer online because you can call and wait for ages for them to answer. But online, they're helpful and referred my husband on quickly.
Said they couldn't help
June 5, 2023
I was told to send them a message online, they said they couldn't help. Fourth person I got through to they said they'd send an ambulance.
Waste of time
June 2, 2023
Waste of time. I called them and couldn't get through. We need more staff and more GP's, end of.
Good
June 1, 2023
Good - Repeat prescription service.
They did help my daughter,
June 1, 2023
Took a long time but they did help my daughter, it’s just the waiting around.
Had to call NHS 111
June 1, 2023
Had to call NHS 111 for daughter a few weeks back.
Acted quickly
May 31, 2023
Phoned and told me to go straight to A&E as I had an insect bite on my eye and it had made my whole face swell up. Acted quickly.
They were very helpful
May 30, 2023
Had to wait for a call-back. It took a doctor 3 hours to call back and book an appointment with walk-in clinic. They were very helpful.
Navigated to right service
May 30, 2023
I had to go to hospital when my GP wouldn't see me. They told me to go straight to the hospital with my symptoms, so I went to A&E.
