NHS 111
Feedback Rating
Based on 268 reviews
Reviews (268)
They made us an appointment
January 26, 2023
Called to get my daughter seen because GP had no appointments. They made us an appointment (Katie Road). They saw her and said she had a bad chest and prescribed her antibiotics. But it took us a week to see someone.
They are fine
January 26, 2023
They are fine and they get a GP to call me back.
It did work for her.
January 23, 2023
My daughter used it and they told her to go straight to A&E and it did work for her. She ended up having an assessment.
Don't get the help you need
December 30, 2022
Too long, I find that you're just hanging on the line because they're too busy. And you don't get the help that you need.
Don't think it works
December 28, 2022
Rubbish, they always just send you to hospital for anything. I just don't think it works. If you ring for some advice they tell you to go to hospital. It just feels like they're overstretching the hospitals.
They are good
December 23, 2022
They are good, absolutely useful and helpful, If I need access to help for a heath issue.
They are good
December 16, 2022
They are good, they do call back and send you to walk in clinic and the problem get sorted.
Got the help he needed from them
December 12, 2022
Used for my 7 years old grandson. Got the help he needed from them.
Call back took until the next day
December 12, 2022
I recently had to call 111 emergency service and was promised a referral to the Badger Clinic who didn't call back to the following day.
Direct me to health service
December 8, 2022
When I call, they just tell me to go to the Badger Clinic. They text me over an appointment time for the place and I go. Sometimes I don't think it's helpful. If I need a Nebuliser and they send me there, I know they're only going to send me to A&E.