Reviews (268)

Always, pleasant, helpful and efficient

April 24, 2021
Always, pleasant, helpful and efficient. If they can't deal with my problem they arrange for a nurse or doctor to phone me to sort it out. This is a valueable service as during Covid it's difficult to speak to my GP.
Florence Sinclair

Great service NHS111

April 21, 2021
Great service.
James frankie

Good service NHS111

April 21, 2021
As could'nt t get through to Dr they gave me another phone number & twice told walk in centre I would be coming.
Anonymous

They were very good

April 21, 2021
They were very good. Obviously had passed information to GP, who phoned when they didn't see us the next day.
Anne Hillman-Churcher

Poor advice

April 21, 2021
Poor advice
Anonymous

Awful

April 16, 2021
Phones with severe dental pain, have me the advice to call out of hours practices no joy. Went through 4 days of torture literally beside myself no joy. Ended up calling QE after being advised NOT to by 101 went to the macs ward had it drained antibiotics job done. 111 was awful no help literally just kept saying find an out of hours yet no one could fit me in.
Gemma

111 helped me greatly during the pandemic

April 14, 2021
My daughter is constantly ill, 111 helped me greatly during the pandemic
Anonymous

Awful NHS 111

April 14, 2021
Awful, listen to a voice message for 5 minutes about covid and after speaking to a receptionist, then waiting for a call back from a nurse level staff member and then getting a call back from a doctor ... 5 hours the service is a complete waste of time and many in the medical profession have said the same to me
Anonymous

Very good

April 14, 2021
Very good
Anonymous

Excellent service

April 14, 2021
Excellent service , everytime I have called they are answered quickly and have great advice.
Anonymous

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NHS 111

NHS 111 is much more than a helpline – if you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser.

Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if they think you need one.

NHS 111 advisers can also assess if you need an ambulance and send one immediately if necessary.

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111

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