NHS 111
Feedback Rating
Based on 432 reviews
Reviews (432)
A smooth process.
October 19, 2023
A smooth process. It didn't take long to get through and they directed me onto the Badger clinic. It's always been very good.
Helpful and give good advice
October 18, 2023
They have been quite good to me in the past. They've been helpful and given me good advice. I got through straight away and told me to go to A&E or try and stay at home and get better where possible.
Tell you to go to the hospital or GP.
October 17, 2023
They are okay. They will tell you to go to the hospital or get an appointment with the GP depending on what the issue is. Just hard when you want to see someone.
Not very good.
October 17, 2023
Not very good. They told my social worker who then told the whole family when I was having issues with my mental health.
Took a while to get through.
October 16, 2023
My daughter called them for me when it was late and I was feeling poorly. They did take a bit of time to answer but they were okay. They said to try the doctors in the morning if I hadn't improved and I did feel better but they were good.
You can't talk to them.
October 16, 2023
You can't really talk to them. They'll send an ambulance out or the police. I feel like with mental health you don't know where to go.
You can wait a long time.
October 10, 2023
If I have a problem I will call them if I need an answer to something. You can wait a long time for them to answer.
Lot less waiting time than GP
October 10, 2023
There's a bit of a wait but a lot less than the GP. They were helpful when I had covid symptoms. They told me to go straight to A&E so I did and I was helped.
Good and always help me.
October 10, 2023
They're good. Always helpful and help me with the children when I don't know what to do. They are very quick and a great support.
We rely on this service.
October 10, 2023
I resort to using these and they arrange an out of hours appointment with the GP. You'll speak to someone and they will arrange for a nurse, then they will call you back and arrange further care. We rely more on this service than our own GP.
