NHS 111
Feedback Rating
Based on 404 reviews
Reviews (404)
Waste of time
June 2, 2023
Waste of time. I called them and couldn't get through. We need more staff and more GP's, end of.
Good
June 1, 2023
Good - Repeat prescription service.
They did help my daughter,
June 1, 2023
Took a long time but they did help my daughter, it’s just the waiting around.
Had to call NHS 111
June 1, 2023
Had to call NHS 111 for daughter a few weeks back.
Acted quickly
May 31, 2023
Phoned and told me to go straight to A&E as I had an insect bite on my eye and it had made my whole face swell up. Acted quickly.
They were very helpful
May 30, 2023
Had to wait for a call-back. It took a doctor 3 hours to call back and book an appointment with walk-in clinic. They were very helpful.
Navigated to right service
May 30, 2023
I had to go to hospital when my GP wouldn't see me. They told me to go straight to the hospital with my symptoms, so I went to A&E.
Tell you what to do and where to go
May 30, 2023
Called and used them a couple of times. Been a wait to get through, but got through eventually. They tell you what to do and where to go. It's good especially for my problems.
They don't have the info to help
May 26, 2023
They don't know how to help, they don't have the information. It's a shame because all of the moneys going to the wrong things.
It’s very sad
May 24, 2023
15 to 20 minutes to talk to them. They tell you to go to own GP. It’s very sad.
