NHS 111
Feedback Rating
Based on 404 reviews
Reviews (404)
Didn't answer my question
August 17, 2023
I wanted to know the safe dose for anti allergy for my 8 years old son, I called them at 8pm and they replied back by 2am, 6 hours later in the middle of the night and left a voice mail that didn't answer my question.
They are helpful
August 15, 2023
To get appointments for kids they are a fair service. They usually direct us to walk in centers. They are helpful. I don’t wait long on the phone. I fill out the form and they are quick to respond.
They arranged for ambulance to come
August 15, 2023
Called for advice as he kept fitting and they said he would need to go to hospital. They arranged for ambulance to come.
Can take time to get through, but they help
August 7, 2023
I've used it a couple of times when I've needed to speak to someone or need help. It can take some time to get through but I get help for my children and that's what matters.
Very helpful, called back quickly
August 7, 2023
They're okay. I phoned about babies symptoms and they said to go straight to the hospital and he had sepsis. They were very good and very helpful. They called back quite quickly.
Thankful for a good service
August 7, 2023
They were good when I last used them. They always ask the right questions and give us options and advice. Thankful for such a good service.
Helpful when I need information
August 4, 2023
They've been helpful when I've needed them or information when the kids are sick. It can sometimes take a while to get through but they do help.
Gave me information & let me know what to do
August 2, 2023
Used them to get information when I've been unable to get to speak to my GP. They were good and let me know what to do.
Referred onto walk in centre - great!
July 24, 2023
I called them for my granddaughter as she had hurt her foot and has hypermobility and I couldn't get her into the GP. The GP told me to call the NHS 111 and they referred her onto the walk in centre, which was great.
Very helpful
July 17, 2023
Son had toothache. Gave advice and what to do and booked a doctor appointments online for him. Very helpful.
