NHS 111
Feedback Rating
Based on 432 reviews
Reviews (432)
Sometimes good / Sometimes not
July 4, 2023
Sometimes good. sometimes not, it depends on the problem can be a long process when more than one child is not well.
They are quite good.
July 4, 2023
When I can’t wait and really need an appointment I call 111 and they are quite good.
It’s a good service
June 20, 2023
It’s a good service will use it again.
Very informative
June 16, 2023
I didn't realise you could use it for information, I always thought you used them if the GP wasn't open. They were good when I last used them. They were very informative.
Helped us quickly
June 12, 2023
Called the NHS 111 for my daughter who helped us quickly and gave us a time slot to go the A&E department of the Children's Hospital.
Always call back before 6 hours
June 9, 2023
They're great, if it's an emergency they do call back in 6 hours, they're usually really good. It's always before the 6 hours that they'll come back
Helpful and referred husband on quickly
June 7, 2023
I used their online service. They're really good. I prefer online because you can call and wait for ages for them to answer. But online, they're helpful and referred my husband on quickly.
Said they couldn't help
June 5, 2023
I was told to send them a message online, they said they couldn't help. Fourth person I got through to they said they'd send an ambulance.
Waste of time
June 2, 2023
Waste of time. I called them and couldn't get through. We need more staff and more GP's, end of.
Good
June 1, 2023
Good - Repeat prescription service.
