NHS 111
Feedback Rating
Based on 432 reviews
Reviews (432)
Got through quickly. Irrelevant questions.
September 28, 2023
Got through quite quickly. Some of the questions make you laugh as they are irrelevant but I guess their just doing their jobs.
They sorted me an appointment.
September 26, 2023
They said they were very busy at the Badger clinic when I called 111 at 5am. They said I should go to the nearest walk in clinic. They arranged for me to be seen at the walk in clinic but said it could be a wait but was given an appointment for 8.30.
A good service.
September 26, 2023
I've used them a few times and they're good but usually we just call for an ambulance. They will arrange this for him knowing my son's condition.
Got through quickly and they gave good advice
September 25, 2023
My daughter had a head bump and they advised I go to urgent care at Solihull. Got through to 111 quickly and they gave good advice.
Had to wait but got a referral
September 25, 2023
There was a bit of a wait but I did get through to them and they referred me onto the Badger clinic at Heartlands when I was having issues with my lower back and getting nowhere with the doctors.
Very helpful. Not too long to wait.
September 25, 2023
I had to call 111. Wasn't too bad of a wait and referred me onto out of hours service at the hospital. No appointment but just walk in service. It was very helpful.
They got an appointment for me.
September 20, 2023
I called them for advice and within 2 hours they got an appointment for me.
Always good
September 11, 2023
Always Good when I have use them. Good for information and reassurance and if further action they sort it.
Give good advice
September 8, 2023
Fine really. Give good advice and tell me to visit A&E when I need to.
Always been quite good
September 7, 2023
Always been quite good. Always manage to get an appointment and things. When I contact them doesn’t take long to get through either.
