NHS 111

I needed dental help so I called them. They gave me a couple of numbers as I was in agony and not registered to a dentist. When I called the numbers I was given there was no answer. Still looking for help now.

Tried to contact my GP to get a prescription which ended up going straight to the pharmacy. They said they couldn't prescribe it without the doctor and said I had to call them. I ended up calling NHS 111 instead as the GP's lines were engaged and they were busy. When I got through to NHS 111 they said that because of my symptoms they would need to get the paramedics out to see me even though I said it was not needed. It was a waste of resources.

Sometimes they try to send me to far far places when I call them and need to go to a walk in centre. They are very good and helpful though.

I used it for mom. They asked me lots of questions and then they transferred me over to the ambulance service. They were a good service and didn't take long to answer. They kept reassuring me.

The service is really helpful but it can take a long time to get through.

I've called them before and they said I am not an emergency and that I should call my doctor back. They're not very good, or helpful.

Called NHS 111 and when I spoke to the operator and told them my symptoms, they recommended 2 places. But no appointment was made for me.

They were really good. They sent me to a walk in centre. You don't have to wait too long, you answer sone questions then they call back. It's all pretty straight forward.

I phoned them at 3am and was told there would be a hour and a half wait to speak to someone, so I gave up. I haven't tried to use them again since.

They didn't take long to get through. They couldn't get me an appointment with the GP for some reason even though I was in severe pain and I needed someone. It was good and helpful.