NHS 111
Feedback Rating
Based on 268 reviews
Reviews (268)
Slow service
February 27, 2023
Slow service. My mom used it once and it was so slow at responding she did get the help she needed but it took a long time.
Bit of a joke
February 20, 2023
Bit of a joke as well. Previously used them and things get lost in translation. What I had said wasn't relayed properly. Just ridiculous.
Get through quickly
February 16, 2023
Get through quickly and got an appointment at Katie Road. When she is really ill they are helpful.
They gave us advice
February 16, 2023
They helped my daughter really quickly. They gave us advice and it was quick to get through. I think they are quite helpful.
They were good
February 16, 2023
They were good, directed us to A&E. She was absolutely fine.
Helped me when I was ill
February 7, 2023
They helped me when I was ill. I tried to get through to my own doctor and couldn’t. They spoke to me and they prescribed medication.
They asked no questions
January 31, 2023
Rang them explained I was having pains in my chest. They asked no questions on the phone and then they said were going to send an ambulance. Didn’t stay on the phone, had to wait.
Do the best they can
January 27, 2023
Do the best they can, give the medical advice or refer you to hospital if it’s an emergency. Told me to go to Summerfield walk in centre.
They told me to ring again if it get worse
January 27, 2023
Monitored when I cut my finger open during lockdown. Couldn’t go to hospital as I have to look after children and had to self-treat at home. I seeked advice from 111 and they told me to ring again if it get worse.
They got a doctor to ring me back
January 26, 2023
Thought I had a virus. Felt all giddy and they got a doctor to ring me back and they send me to Badger clinic.
