NHS 111
Feedback Rating
Based on 469 reviews
Reviews (469)
Not useful
August 13, 2024
They asked me a lot of triage questions but they then just told me to get a GP appointment as soon as possible. They wasn't really useful.
Long waits for call backs.
August 12, 2024
They referred me to a walk in centre. They make the appointment. I call them but they take 3 hours to call you back.
Rang for my medication
August 5, 2024
I rang them when I couldn't get my medication that I needed.
A very useful service
August 5, 2024
Very useful service. You don't wait long for them to answer. They give good advice and information at the end. They refer you onto a walk in or other place to get help.
Called an ambulance straight away.
August 5, 2024
I called for mom and they ask questions like is the person breathing but when they know how ill she was they sent an ambulance straight away. We waited like 5 minutes.
Mental health crisis option
August 5, 2024
When you press for a mental health crisis you are then signposted to call another number. People with mental health are sick of been signposted for pillar to post. We need a direct line from NHS 111 and we need it urgently as false signposting, costs lives. Are NHS 111 stress testing their service on a regular basis ?
A very quick and very good service.
August 1, 2024
They are very quick in arranging emergency GP appointments. A very quick and very good service.
A very good service
July 31, 2024
A very good service. They have arranged a dentist appointment for me.
Helped me find a dentist.
July 24, 2024
They helped me find a dentist accepting NHS patients.
An excellent service
July 24, 2024
An excellent service. They arranged an emergency GP appointment within 2 hours.
