Reviews (432)

They couldn't find the right service for us

July 22, 2024
I called 111 to get my son an emergency appointment because they don't have gas in most dentists to make him sleep and they can't help him. They looked but couldn't find anything.
Anonymous

Told me to go to A&E

July 17, 2024
I called as I was not feeling great at all. They said I couldn't go to my GP as there were no appointments so they said it would be best to go to A&E which I did.
Anonymous

Helped me find a local dentist

July 17, 2024
They helped me find a dentist accepting NHS patients in my local area.
Anonymous

Excellent service

July 16, 2024
Excellent service. They have provided valuable information many times.
Anonymous

They helped me

July 16, 2024
They have helped me find an NHS dentist.
Anonymous

A very helpful service.

July 16, 2024
They have helped me in finding a dentist. A very helpful service.
Anonymous

I found them unhelpful

July 16, 2024
They sent me to Warren Farm urgent care as they couldn't book both my children in at the same time. I had to go through all the same info again after I had booked the one child in. They asked why I didn't go to the GP even though I told them I had tried and they had no appointments. That is why I called them. They were really argumentative and found them unhelpful when my children were sick.
Anonymous

Excellent service

July 16, 2024
Excellent service. They have arranged GP appointments for us many times.
Anonymous

Always get a GP appointment through them

July 16, 2024
They ask too many questions but I have always got a GP appointment within 2 hours.
Anonymous

Valuable information provided.

July 16, 2024
A very good service. They have provided valuable information so many times.
Anonymous

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NHS 111

NHS 111 is much more than a helpline – if you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser. Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if they think you need one. NHS 111 advisers can also assess if you need an ambulance and send one immediately if necessary.

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