NHS 111
Feedback Rating
Based on 404 reviews
Reviews (404)
Ask too many questions
June 11, 2024
I called them but they asked too many questions.
They gave me good advice.
June 11, 2024
I called them for my daughter yesterday as it was an emergency. They were very good. They gave good advice and told me to go to the hospital. I didn't wait too long to get through to them either.
They have been brilliant.
June 11, 2024
I use them when I need a repeat prescription and can't get one or when I can't get into the GPs. They help sort it all out. They have been brilliant and I have used them a few times now. They also send my prescription to the pharmacy of my choice which is helpful.
Helpful staff
June 10, 2024
I used them when I can't get GP appointments. The staff are helpful.
Issues with waiting
June 10, 2024
The waiting time is an issue.
They acted quickly.
June 10, 2024
Called for my son as couldn't get a GP appointment. He had passed out and was really unwell. They said he needed to go to a walk in and arranged an appointment for him. They were excellent and acted quickly.
5 star help and support.
June 5, 2024
A 5 star help and support provided when I needed them.
Signposted quickly
June 5, 2024
Good. I've had to call them. I've not had to wait that long and they signposted me to the correct place quickly. I only use them as a last resort.
Really good and helpful.
June 4, 2024
Really good and helpful. They told us to take mom to A&E. We got through quickly and gave excellent, helpful advice.
Gave good advice
June 4, 2024
I have used them before and they have been very good and gave good advice.
