Perry Tree Centre

We weren't told about this but glad we eventually found out as the help and information from them has been a lifeline. They also told us we can call an ambulance if we need home treatment which is great and saves the long waits in A&E especially with heart conditions.

Visited this venue over two days for meetings, residents are relaxed in their home & comfortable with visitors. Staff are truly wonderful, so hospitable and caring.

They said they would get me a handrail fitted 2 months ago, I'm still waiting, not heard a thing.

Nice rapport there, nice care home.

Mom had a fall here and ended up breaking her her toe. She had to go back into hospital but was referred back here after her short stay.

Mom likes it here and we as a family do too. Mom is well cared for. The only thing I would say is they don't do enough things to get them out of their rooms. They could do more activities with them. It's nice today as it gets mom out to see people and she's enjoyed herself. They need to utilise the community space more.

I came in last Thursday and have been very well cared for. The staff are very very good. Very helpful and very friendly. They always pass the time of day and have a little joke. The lads are all as friendly as the girls.

I've been here for 3 months and the care is very good. The staff are very approachable. I feel that the way they have looked after me has been good and I'm happy here.

She came here and has her own room to herself. They are short staffed. There is a language barrier for mom and also has to wait to go to the toilet as mom is not mobile. She's been here 5 days.

My Mother became a resident of Perry Tree Care Centre in 2016. During this time my mother was very well looked after in the following ways:

Professionalism – Always a welcoming and pleasant residential home to visit. In regard to communication, the staff always responded to me in a timely manner and demonstrated that they were proactive in following through on actions agreed.
There was a positive attitude and willingness to explore alternative ways in resolving issues.

Personal Care – The values, religion, culture and care needs were reflected in my mother’s care plan and taken into consideration. Decisions were always made in her best interests, and her skin integrity was maintained to a high standard.
Regular care reviews were undertaken to ensure continuity with all healthcare professionals involved.

Manual Handling – Assessment and reviews were conducted regularly and tailored to my mother’s needs to ensure that her dignity was maintained, and to prevent risk of injury and discomfort. This also ensured the key principles of manual handling.

Infection Control – During the pandemic of 2020, my mother was so well looked after, she did not contract the covid-19 virus at any point.

Social Interaction – Perry Trees was a home from home. In honour of the 75th VE day we had the pleasure of attending the celebrations at Perry Trees. It was a well organised, socially distanced commemorative event.

A special thank you to the manager for his creativity and vision and the staff of Perry Tree Care Centre.