won’t ever put through to my dr who I have had for over fifteen years she keeps asking me what’s wrong and it private between me and my dr I have called surgery many of times now she as give me an email address which doesn’t go through now today I’ve been waiting on phone for 51 minutes 38 seconds disappointed and fed up in this service and fed up
finally addressed by one word ‘surgery’. I was told I could not speak to the GP and could not leave a message. I was returning a call from the GP regarding my 87 year old parent. I was then cut off.
I called back and after a further 20 minute wait was reluctantly told a message would be passed to another doctor who would call me back. No-one did so I rang again the following evening. Greeted in same way after another 30 minute wait and again disconnected after giving my details.
I went straight to the surgery and spoke to the GP directly who was very helpful. I informed her what had happened and I really hope something is done to remove this awful person who should not be employed in this role.
right over you. If they are not good enough to do the job they should either get trained or learn how to speak to patients, this is not the first time I have had to speak to her and she is always rude. Get better staff and GP that you can get appointments with.