Poplar Primary Care Centre
Feedback Rating
Based on 29 reviews
Reviews (29)
Booking appointment is a big challenge
September 11, 2023
Booking appointments is a big challenge. Doctors and nurses are very good.
Hard to get appointments
May 22, 2023
Hard to get appointments, can wait a long time on the phones but will get an appointment. When they do see me, I see the same doctor. They are good.
E-consult system is efficient.
April 20, 2023
Easy to use them. The e-consult system is very efficient, I get a response within 24 hours. I'm very happy with it. The reception staff are a bit grumpy as ever.
Receptionist’s put up a wall of excuses
November 29, 2022
Diabetic review haven’t had one in over 2 years. Receptionist’s put up a wall of excuses, tell me to go on internet. I want to speak to a human being and speak to someone face to face. Can call at 8am in the morning and be 30th in the queue.
Impressed
November 24, 2022
Impressed with how quickly we can get appointments, especially the same day. You do an e consult from online and they send a text message with when the appointment will be.
Online contact form for appointment
October 10, 2022
During covid, they did an online form where you tell them your symptoms and they get back to you by a phone call 3-4 hours later. Or if it's something simple, they send you a text to tell you where they've sent your prescription.
Responsive doctors
August 4, 2022
The doctors are responsive. The online triage system isn't great for all services but the doctors navigate it well and we get quick feedback and help. The reception staff are also patient and kind.
Doctors are good
July 11, 2022
Doctors are good but reception staff are very rude & unhelpful.
Very helpful
June 14, 2022
Very helpful all the time.
Very good
June 14, 2022
Very good and helpful all the time.
