Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1886 reviews
Reviews (1886)
Staff were very helpful
November 25, 2022
Had 10 radiotherapy sessions over there, traffic is horrendous. Staff were very helpful and explained everything, had a wheelchair between the two hospitals but all was okay. No taxi’s at QE, I’ve been standing there waiting for a taxi to come.
They are okay
November 25, 2022
They are okay. I know they are busy. Had my cataracts done, I didn’t know until the doctors told me. I had both eyes done. Only half an hour but they were good. Bit strange because you are awake looking up. They are so clever.
They send out results by letter
November 25, 2022
I don’t mind going there for some sort of appointment. They send out results by letter to me and surgery. Having the results means I can change and make my cholesterol lower.
It was good
November 23, 2022
It was good. Used both A&E and been for appointments. It was fine every time I’ve been.
Rheumatology looked after me very well
November 23, 2022
They’ve looked after me very well for 7 years. During lockdown they had a support line and you can always email them and leave a message.
Excellent
November 21, 2022
Very excellent, always excellent. The whole system works perfectly well. Haven't been much because of covid. But it had always been good.
Fantatsic staff, long wait for appointments
November 18, 2022
They're such a big hospital and they try their best, but it can be slow and take longer to get appointments. The nurses and the doctors are fantastic, but the NHS is so underfunded.
Very good
November 14, 2022
Very good hospital and treatment.
An absolute disgrace!
October 26, 2022
Attended the A&E, sat in triage & staff member shouting out to patients checking their personal data. I now know very personal, restricted information of some patients, ie DOB, address, full name, previous address, current address, mobile number. This is a very serious breach of data protection legislation.
Another member of staff in dark green wore his long hair down, as he walked around his hair was falling forward & he kept tossing his head back to move his hair off his face. He went into the triage area, threw his head forward and down, ruffled his hair with his fingers as if to volumise his hair, then threw his hair back. He then entered the triage office & could be clearly seen through the windows throwing his head forward again, ruffling his hair, then grabbing it into a high pony tail and securing with a hair band.
After triage i was taken to a cubicle to have bloods taken. The bed was filthy, it had some body fluid on the mattress, I had to ask the nurse to clean it, the roll of tissue had not been replaced & had to ask for a clean piece to be put on the bed.
Moved to another area where the member of staff described above with the hair, suddenly appeared with a witches hat on!
The QE still bans visitors, visitors act as advocates for patients, and judging by the behaviour of staff in triage it is vital that visitors be allowed. I can see absolutely no reason why visitors are still banned, apart from to allow the hospital to get away with bad practice, to breach legislation and act in an inappropriate manner.
Another member of staff in dark green wore his long hair down, as he walked around his hair was falling forward & he kept tossing his head back to move his hair off his face. He went into the triage area, threw his head forward and down, ruffled his hair with his fingers as if to volumise his hair, then threw his hair back. He then entered the triage office & could be clearly seen through the windows throwing his head forward again, ruffling his hair, then grabbing it into a high pony tail and securing with a hair band.
After triage i was taken to a cubicle to have bloods taken. The bed was filthy, it had some body fluid on the mattress, I had to ask the nurse to clean it, the roll of tissue had not been replaced & had to ask for a clean piece to be put on the bed.
Moved to another area where the member of staff described above with the hair, suddenly appeared with a witches hat on!
The QE still bans visitors, visitors act as advocates for patients, and judging by the behaviour of staff in triage it is vital that visitors be allowed. I can see absolutely no reason why visitors are still banned, apart from to allow the hospital to get away with bad practice, to breach legislation and act in an inappropriate manner.
Very difficult to find the way around
October 26, 2022
The big challenge is its so vast that it gets very difficult to find the way around. Previously they use to have number of good restaurants but now they get rubbish food from outside.
