Queen Elizabeth Hospital Birmingham

Feedback Rating

Based on 2022 reviews
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NHS patients accepted

Reviews (2022)

Problems start on the wards

A&E
February 18, 2025
A&E is fine. The paramedics are fine. It's when you get onto the ward the problems start.
Anonymous

Bad communication and bad food

February 18, 2025
Bad communication, bad patient care, terrible food.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital – apologies for the delayed response. We are really sorry to hear that on your recent visit, our care fell short of our usual standard.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

Patient Experience Team

Provider responded

Good treatment, fast, excellent physio

A&E
February 18, 2025
In August 2023 I was involved in an accident which resulted in a broken collar bone. I went to A&E and was triaged within an hour and had a x-ray shortly after. The consultation with doctors was prompt and initially diagnosed no fracture which was then corrected after consultation. They quickly moved to discharge. I had to ask for painkillers and a sling. They did not give me painkillers. The physio and follow up after was excellent and I made a full recovery.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from our wonderful colleagues in the Accident and Emergency Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Good but expensive to park

February 18, 2025
My parents have lots of appointments with them for their arthritis and diabetes. We are there twice a week sometimes. The hospital is very very good but the parking is very expensive.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital – apologies for the delayed response. We are really sorry to hear that on your parents weekly outpatient appointments is having a financial impact on the family. We are pleased to hear that your parents are receiving excellent care from our wonderful colleagues based at Queen Elizabeth Hospital.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

Patient Experience Team

Provider responded

Excellent care and treatment

Cancer services
February 18, 2025
I was treated at the cancer centre for prostate cancer. The care and treatment was excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from our wonderful colleagues in the Cancer Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Easy and straightforward

Other
February 18, 2025
I went to the vaccination centre for my covid jab and it was easy and straightforward.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from our wonderful colleagues carrying out vaccinations.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Treatment is second to none

Cancer services
February 18, 2025
My husband is receiving treatment for prostate cancer and the treatment and care is second to none.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from our wonderful colleagues in the Cancer Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Good care and treatment

Haematology
February 18, 2025
Very good at haematology, they do what they're supposed to do. They provide good treatment and care.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from our wonderful colleagues in the Haematology Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Useless

Other
February 18, 2025
Useless on the ward, they make you wait a long time then don't do anything.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital – apologies for the delayed response. We are really sorry to hear that on your recent visit, our care fell short of our usual standard.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

Patient Experience Team

Provider responded

A good hospital

A&E
February 18, 2025
I had an issue with my hand and they sorted it for me. I broke my finger and had a rash that kept getting worse. It's a good hospital.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care you received from our wonderful colleagues in the Accident and Emergency Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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