Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1461 reviews
Reviews (1461)
I was sent home but I had a fracture
October 23, 2023
Apart from A&E, the fracture clinic was good. Good communication from them. Appointment was sent within a good time frame. When I went to A&E I waited 6 hours to be scanned and was sent home. They called the next day and was told it was broken. They said I would go straight through A&E but I waited 6 hours again. I was fuming. The facture clinic has been helpful, friendly and they sorted things quickly.
Sent for specialised treatment.
Endocrinology
October 23, 2023
I have been a few times. Communication has been fine. Staff are okay. No complaints. Endocrinology are very good with communication and I was sent here for specialised treatment.
Good communication using the NHS app
October 23, 2023
They are alright. Good communication. Good staff. All information regrading maxillofacial surgery is sent through the NHS app and that's all fine.
Communication is good, been seen quicker.
October 23, 2023
Generally they are okay. Communication has been good. When waiting for appointments, you wait for your name to appear on the screen. Only been waiting half an hour. I've come to ENT today. I had a letter and text to say thank you for cancelling your appointment in January 2024, which I hadn't cancelled. They then bought it forward to October 2023 which was okay, as I was being seen quicker.
Its has all been great.
October 23, 2023
It has all been great. No problems so far. I've come to see glaucoma, skin cancer and cardiology departments, all very good. Good communication except when you check in, as the screens don't work, but that is the first time that has happened to me.
Overall a good experience.
October 23, 2023
Parking is hard. You have to go around and around to get a parking space. Reminders for appointments aren't good as I got a letter but no text reminders. Signposting is very good and its easy to navigate. The waiting times here are good and overall my experience has been good. I'm former NHS staff member myself doing an 8am to 4pm job, and its so hard to get appointments when you're off work. They government needs to make way for this.
Got an appointment quickly.
October 23, 2023
I was referred on for a frozen hip that Sandwell Hospital hadn't treated me properly for. QE have been good so far and got me an appointment quickly.
Communication is good.
October 23, 2023
It was fine when I came. Communication at the minute is good. I come here for my heart and they have always been alright.
I was referred and seen within 2 weeks.
Dermatology
October 23, 2023
I came here for a specific appointment and lucky enough they did a biopsy on the same day. It was a 2 week referral and I was seen within that time. The dermatology department does not do terribly well at communicating with regards to the appointments I have had today.
I waited longer for cast removal.
October 23, 2023
They cancelled the first appointment for cast removal and had to wait 9 weeks. They mentioned it would be earlier. The car parking is hard. Its always hard to find a space. Reminders for appointments are good as I receive texts and emails.