Reviews (2022)

Kind staff

Other
July 24, 2024
I had my MRI scan there twice. The staff were very helpful and kind.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with the care you received from staff at your two MRI scans and that staff were so helpful and kind.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent advice and information.

July 24, 2024
I regularly go there after every 6 months. The provide excellent advice and information.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that at your regular appointments you are provided with excellent advice and information.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Amazing, helpful staff

Ophthalmology
July 24, 2024
I had my eye surgery at the QE. The staff were amazing and very helpful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're so helpful with the care you received during your eye surgery and that staff were so amazing and helpful!

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent care and support

Cardiology
July 24, 2024
My husband had his bypass at the QE. The care and support received was excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that the care and support your husband received during and after his bypass was excellent.

If you would like to provide any more information or further feedback about your husband's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very helpful staff.

Renal Services
July 24, 2024
I attend renal regularly. The staff are very helpful and cooperating.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you are happy with the care you've been receiving at your regular renal clinic appointments - and in particular that the staff are so helpful and cooperating.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very quick in response

A&E
July 24, 2024
Very quick in response. I was seen within 30 minutes. Excellent care and support provided.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you were seen so quickly in the Emergency Department and that the staff provided excellent care and support.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very helpful consultant

Dermatology
July 24, 2024
I regularly attend dermatology clinic. The consultant is very helpful and well informed.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that your dermatology clinic appointments have been going so well and that your consultant is so helpful and well informed.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent information and support

Other
July 24, 2024
They have provided excellent information and support to my husband.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that the hospital has provided such excellent information and support to your husband.

If you (or your husband) would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very helpful at the renal department

Renal Services
July 24, 2024
All the renal clinics run on time and staff are very helpful and supportive.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleaesd to hear that your experience of the renal clinic has been so positive - in particular that the staff are so helpful and supportive.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

An 8 hour A&E wait.

A&E
July 24, 2024
My husband waited in A&E on the trolley for 8 hours as there were no beds available for him.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham– apologies for the delayed response. We are really sorry to hear that your husband had such a long wait in the Emergency Department before he was allocated a bed.

If you think it’s helpful we are keen to listen to you and your husband's concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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